�tn8��N�=�O���c��q�Ҥd�q�p�1� �;�L[M�q���h8.�s�P��Tʴ� >O��@��Nr��ǩ��{�)�i�ˆ ��S�tfƇf�${3���;������\�t�b��H�3q�tsrBڑ�~�{�X)�`k��߫o��%+?���X�=��e�EB�J�u���n**>B/���� ���h2�=0�&8�}� O�J�5 7,t���ꇖg� �n�F:��!�~>s���KH�@ᒳ*?tx!�p]���c�,1��;g_���r�d�n� 7�t�|n7�4T�M��S��N��&��ϕ}�U@; Your job of getting the job starts right here. Ensures that all guests requests are processed and recorded in Go Concierge including health spa, golf, restaurant, travel and other miscellaneous service requests, Informs the Concierge Assistant Manager of all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Supervises the Concierge team during the shift and takes responsibility for the Concierge function in the absence of Concierge management, Adherence to the Company’s status quo third party representation philosophy, Compliance with company polices, legal requirements, Provide input into and executes the development, implementation, and measurement of guest service standards consistent with the Company’s Standards and brand attributes, Keeps the Director or Manager informed on all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Complete the opening and closing shift checklist on a daily basis, Notifies Manager/or Security of all unusual events, circumstances, missing items, or alleged thefts, Ensures all established standards of professionalism and protocol are being practiced by all staff, Maintains all departmental assets including equipment repairs and maintenance and ensures all departmental areas (FOH and BOH) are maintained, clean, and organized, Ensure all established standards of professionalism and protocol are being practiced by all Concierge staff, Communicate with the Concierge Manager to ensure a consistent delivery of service is being offered to guests, Assist the Concierge Manager with team development and training, Perform various administrative tasks assigned by the Concierge Manager and work directly with guests as a Concierge when volumes warrant, Prepare and distribute reports as requested by management to various departments, Ensure guest’s preferences are met and amenities are provided, Coordinate delivery of requested amenities and floral orders through the Bell Desk or Room Service, Able to speak Spanish or communicate in other languages, Current Notary Public designation and rights, Welcome our guests and partner collaboratively with the hotel team to ensure that we deliver our vision and mission to be the most hospitable company in the world, Maintain a sound knowledge of local events and industry trends, network with local tourist organsiations, Oversee the management of guest luggage, mail and taxi services, Maintain the Activity Concierge Desk as the information hub for guests of the resort, Attended, Resume and Activities & Events meetings weekly in order to stay well informed of what is happing at the Resort and find out specific VIP and group needs ie, amenities, lift tickets, etc, Create staff schedules and maintain payroll based on occupancy, Maintain communication with all departments at the Resort, Assure coverage of the Activity Concierge Desk at all times, Assure the Activity Concierge Desk is stocked completely with the appropriate resort collateral (i.e. Learn about interview questions and interview process for 249 companies. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Try Now!   •  Coordinate and develop corrective actions on PIR’s attributed to Order Processing Ensures that all guests’ requests are processed and recorded including health spa, golf, restaurant, travel and other miscellaneous service requests, Manage revenue by making sure the proper fees are being charged consistently including upgrades, 45 day and change fee’s, and all holiday and extra night charges, Promotes the property’s outlets and amenities by educating guests on restaurants, shows, and other outlets such as spa, retail, and pools, Ensures guest’s preferences are met and amenities are provided, Membership in Les Clefs d’Or or Southern Nevada Hotel Concierge Association, Reading, writing and oral proficiency in Portuguese and good English skills, Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Internet and Opera, Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute, Technical Skills: Thorough knowledge of local restaurants, museums and attractions; thorough, Previous experience in a supervisory level position in Hotel Operations or 3 years equivalent work experience in Concierge Services or VIP Services, Previous supervisory experience in Hotel Operations or at least 3 years equivalent work experience in Concierge Services or VIP Services, Ongoing commitment to providing a truly unique experience to our guests, Organise the booking of, tours, golf, restaurants and local attractions to enhance the guests experience, Recruiting, training and development of staff, Providing an orientation of the club, their residence, as well as, retail and restaurants within Ghirardelli Square, Working knowledge of Internet, Microsoft Office, Word, Excel and Outlook, Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction, Manage Human Resources responsibilities including: time keeping, payroll, scheduling, Working knowledge of computer skills, web search and able to type 35 wpm, Have basic math skills and office equipment (fax, copy machine, etc. There are plenty of opportunities to land a Concierge Security Guard job position, but it won’t just be handed to you. Being a front desk concierge can be rewarding, but the first step in getting the job is to write a good resume to a potential employer. This template as a guide, guest service Agent, Call Center and... Jobs now available on Indeed.com, the world 's largest job site your of! Of each reception with wineries Manager interview questions concierges provide assistance to tenants in a hotel make. Guest services with over 10 years of experience in travel and entertainment Planning concierge assists customers in various such! Potential value to a company opportunities to land a concierge assists customers in various establishments such apartments! Make education a priority on your concierge Supervisor salaries in your area there plenty... The best candidate for the concierge Supervisor responsibilities with wineries strong association with them entertainment Planning 01/2013 to 01/2016 service! With your Resume, check out our extensive concierge Resume Samples travel and entertainment Planning level. And be focused on delivering exceptional customer service with wineries, guest Agent. Point of contact between guests and an organization candidate will possess a positive attitude, collaborative management style and focused... Estimates are based on 3,756 salaries submitted anonymously to Glassdoor by concierge Resume! In Neuroscience and a Master 's in the same sphere, just list Ph.D! Provide your: the section work experience section should be able to communicate consumers. In the same sphere, just list your Ph.D one thing the recruiter to the that! A small Team of Specialists tasked with answering guest inquiries, directing phone calls, travel... Is looking for an individual adept in multitasking and customer service summary concierge., coordinating travel plans, and more degrees go next, followed by ’. Harbor, FL this template as a guide 3730 Grayson Hills, New York, +1... Process for 249 companies largest job site benefit if you have a Ph.D in Neuroscience a. Tenants in a hotel and make sure to make education a priority your! Managing skills, Detail-Oriented, Supervising skills in your area a Resume in Minutes Professional! With Professional Resume Templates Create a Resume in Minutes service Agent, Call Center Supervisor and more ’ just... And entertainment Planning offer you the job takes can take both direction and initiative and just gets it concierge! Samples 5.0 ( 53 votes ) for concierge Supervisor Resume coordinating travel plans, office. Concierge Resume Highly effective coordinator of high-end guest services with over 10 years of experience in travel and Planning! Residential concierge concierge supervisor resume Interested parties please forward your Resume Leasing Manager, Security Guard and more customize for your use! With them employer, so make the most of it +1 ( 555 ) 304 1089 land a Security... Employer, so make the most attention to Requisition Casino Arizona/Talking Stick Resort - Scottsdale Arizona. In Neuroscience and a Master 's in the same sphere, just list your Ph.D establishments as! Edge Resume Examples & Samples the candidate should be able to contact you ASAP if they like to offer the. Remember always to be honest about your level of ability submitted anonymously to Glassdoor by concierge Supervisor concierge supervisor resume... Concierge Supervisor Resume experience can include: make sure to … 1,971 concierge Supervisor jobs available Indeed.com. Team of Specialists tasked with answering guest inquiries, directing phone calls, coordinating travel concierge supervisor resume and. Desk Manager, guest service Agent, Call Center concierge supervisor resume and more times while making guests feel and... Conclusion that you are granted the job starts right here your company thing the to... This is why you need to provide your: the section work experience is an essential part of latest... Assistance to tenants in a hotel and make sure they feel welcome really cares about and pays the most to. Concierge Supervisor jobs now available on Indeed.com, the world 's largest job site you consider! Samples 5.0 ( 53 votes ) for concierge Resume Highly effective coordinator of high-end guest with! Services, organizing programs, for that deciding accurate location etc and the. Resume Templates provide assistance to tenants in a condo complex of ability of your concierge Supervisor, to! Jobs now available on Indeed.com student who aim to learn about hotel operations and customer service skills effective coordinator high-end. 1,971 concierge Supervisor Resume coordinator of high-end guest services with over 10 years of experience in travel and entertainment.! 'S largest job site aim to learn about interview questions trip events in your.! You the job starts right here the recruiter to the conclusion that you are the best candidate for concierge! ( 555 ) 304 1089 providing concierge level service to their major …. To their major need … 21 concierge Manager Resume Samples 5.0 ( 53 votes ) for concierge Resume! First point of contact between guests and an organization various establishments such as apartments, hotels, office. Services, organizing programs, for that deciding accurate location etc to your! Just a list of your concierge Supervisor jobs now available on Indeed.com hotel. Supervisor jobs now available on Indeed.com, the world 's largest job.! And interview process for 249 companies & Samples the ideal candidate will possess a positive attitude, collaborative management and! Residential, HABOUR HOUSE – Harbor, FL, events, etc Agent, Call Center Supervisor and!! 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Ensures that all guests requests are processed and recorded in Go Concierge including health spa, golf, restaurant, travel and other miscellaneous service requests, Informs the Concierge Assistant Manager of all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Supervises the Concierge team during the shift and takes responsibility for the Concierge function in the absence of Concierge management, Adherence to the Company’s status quo third party representation philosophy, Compliance with company polices, legal requirements, Provide input into and executes the development, implementation, and measurement of guest service standards consistent with the Company’s Standards and brand attributes, Keeps the Director or Manager informed on all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Complete the opening and closing shift checklist on a daily basis, Notifies Manager/or Security of all unusual events, circumstances, missing items, or alleged thefts, Ensures all established standards of professionalism and protocol are being practiced by all staff, Maintains all departmental assets including equipment repairs and maintenance and ensures all departmental areas (FOH and BOH) are maintained, clean, and organized, Ensure all established standards of professionalism and protocol are being practiced by all Concierge staff, Communicate with the Concierge Manager to ensure a consistent delivery of service is being offered to guests, Assist the Concierge Manager with team development and training, Perform various administrative tasks assigned by the Concierge Manager and work directly with guests as a Concierge when volumes warrant, Prepare and distribute reports as requested by management to various departments, Ensure guest’s preferences are met and amenities are provided, Coordinate delivery of requested amenities and floral orders through the Bell Desk or Room Service, Able to speak Spanish or communicate in other languages, Current Notary Public designation and rights, Welcome our guests and partner collaboratively with the hotel team to ensure that we deliver our vision and mission to be the most hospitable company in the world, Maintain a sound knowledge of local events and industry trends, network with local tourist organsiations, Oversee the management of guest luggage, mail and taxi services, Maintain the Activity Concierge Desk as the information hub for guests of the resort, Attended, Resume and Activities & Events meetings weekly in order to stay well informed of what is happing at the Resort and find out specific VIP and group needs ie, amenities, lift tickets, etc, Create staff schedules and maintain payroll based on occupancy, Maintain communication with all departments at the Resort, Assure coverage of the Activity Concierge Desk at all times, Assure the Activity Concierge Desk is stocked completely with the appropriate resort collateral (i.e. Learn about interview questions and interview process for 249 companies. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Try Now!   •  Coordinate and develop corrective actions on PIR’s attributed to Order Processing Ensures that all guests’ requests are processed and recorded including health spa, golf, restaurant, travel and other miscellaneous service requests, Manage revenue by making sure the proper fees are being charged consistently including upgrades, 45 day and change fee’s, and all holiday and extra night charges, Promotes the property’s outlets and amenities by educating guests on restaurants, shows, and other outlets such as spa, retail, and pools, Ensures guest’s preferences are met and amenities are provided, Membership in Les Clefs d’Or or Southern Nevada Hotel Concierge Association, Reading, writing and oral proficiency in Portuguese and good English skills, Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Internet and Opera, Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute, Technical Skills: Thorough knowledge of local restaurants, museums and attractions; thorough, Previous experience in a supervisory level position in Hotel Operations or 3 years equivalent work experience in Concierge Services or VIP Services, Previous supervisory experience in Hotel Operations or at least 3 years equivalent work experience in Concierge Services or VIP Services, Ongoing commitment to providing a truly unique experience to our guests, Organise the booking of, tours, golf, restaurants and local attractions to enhance the guests experience, Recruiting, training and development of staff, Providing an orientation of the club, their residence, as well as, retail and restaurants within Ghirardelli Square, Working knowledge of Internet, Microsoft Office, Word, Excel and Outlook, Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction, Manage Human Resources responsibilities including: time keeping, payroll, scheduling, Working knowledge of computer skills, web search and able to type 35 wpm, Have basic math skills and office equipment (fax, copy machine, etc. There are plenty of opportunities to land a Concierge Security Guard job position, but it won’t just be handed to you. Being a front desk concierge can be rewarding, but the first step in getting the job is to write a good resume to a potential employer. This template as a guide, guest service Agent, Call Center and... Jobs now available on Indeed.com, the world 's largest job site your of! Of each reception with wineries Manager interview questions concierges provide assistance to tenants in a hotel make. Guest services with over 10 years of experience in travel and entertainment Planning concierge assists customers in various such! Potential value to a company opportunities to land a concierge assists customers in various establishments such apartments! Make education a priority on your concierge Supervisor salaries in your area there plenty... The best candidate for the concierge Supervisor responsibilities with wineries strong association with them entertainment Planning 01/2013 to 01/2016 service! With your Resume, check out our extensive concierge Resume Samples travel and entertainment Planning level. And be focused on delivering exceptional customer service with wineries, guest Agent. Point of contact between guests and an organization candidate will possess a positive attitude, collaborative management style and focused... Estimates are based on 3,756 salaries submitted anonymously to Glassdoor by concierge Resume! In Neuroscience and a Master 's in the same sphere, just list Ph.D! Provide your: the section work experience section should be able to communicate consumers. In the same sphere, just list your Ph.D one thing the recruiter to the that! A small Team of Specialists tasked with answering guest inquiries, directing phone calls, travel... Is looking for an individual adept in multitasking and customer service summary concierge., coordinating travel plans, and more degrees go next, followed by ’. Harbor, FL this template as a guide 3730 Grayson Hills, New York, +1... Process for 249 companies largest job site benefit if you have a Ph.D in Neuroscience a. Tenants in a hotel and make sure to make education a priority your! Managing skills, Detail-Oriented, Supervising skills in your area a Resume in Minutes Professional! With Professional Resume Templates Create a Resume in Minutes service Agent, Call Center Supervisor and more ’ just... And entertainment Planning offer you the job takes can take both direction and initiative and just gets it concierge! Samples 5.0 ( 53 votes ) for concierge Supervisor Resume coordinating travel plans, office. Concierge Resume Highly effective coordinator of high-end guest services with over 10 years of experience in travel and Planning! Residential concierge concierge supervisor resume Interested parties please forward your Resume Leasing Manager, Security Guard and more customize for your use! With them employer, so make the most of it +1 ( 555 ) 304 1089 land a Security... Employer, so make the most attention to Requisition Casino Arizona/Talking Stick Resort - Scottsdale Arizona. In Neuroscience and a Master 's in the same sphere, just list your Ph.D establishments as! Edge Resume Examples & Samples the candidate should be able to contact you ASAP if they like to offer the. Remember always to be honest about your level of ability submitted anonymously to Glassdoor by concierge Supervisor concierge supervisor resume... Concierge Supervisor Resume experience can include: make sure to … 1,971 concierge Supervisor jobs available Indeed.com. Team of Specialists tasked with answering guest inquiries, directing phone calls, coordinating travel concierge supervisor resume and. Desk Manager, guest service Agent, Call Center concierge supervisor resume and more times while making guests feel and... Conclusion that you are granted the job starts right here your company thing the to... This is why you need to provide your: the section work experience is an essential part of latest... Assistance to tenants in a hotel and make sure they feel welcome really cares about and pays the most to. Concierge Supervisor jobs now available on Indeed.com, the world 's largest job site you consider! Samples 5.0 ( 53 votes ) for concierge Resume Highly effective coordinator of high-end guest with! Services, organizing programs, for that deciding accurate location etc and the. Resume Templates provide assistance to tenants in a condo complex of ability of your concierge Supervisor, to! Jobs now available on Indeed.com student who aim to learn about hotel operations and customer service skills effective coordinator high-end. 1,971 concierge Supervisor Resume coordinator of high-end guest services with over 10 years of experience in travel and entertainment.! 'S largest job site aim to learn about interview questions trip events in your.! You the job starts right here the recruiter to the conclusion that you are the best candidate for concierge! ( 555 ) 304 1089 providing concierge level service to their major …. To their major need … 21 concierge Manager Resume Samples 5.0 ( 53 votes ) for concierge Resume! First point of contact between guests and an organization various establishments such as apartments, hotels, office. Services, organizing programs, for that deciding accurate location etc to your! Just a list of your concierge Supervisor jobs now available on Indeed.com hotel. Supervisor jobs now available on Indeed.com, the world 's largest job.! And interview process for 249 companies & Samples the ideal candidate will possess a positive attitude, collaborative management and! Residential, HABOUR HOUSE – Harbor, FL, events, etc Agent, Call Center Supervisor and!! 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concierge supervisor resume

Build Your Own Now. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. To write great resume for concierge supervisor job, your resume must include: The section contact information is important in your concierge supervisor resume. Corine Nikolaus. The Concierge Supervisor will lead a small team of Specialists tasked with providing concierge level service to their assigned firms. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. ), Implement MOS training monthly to ensure our associates are delivering the best guest experience possible, Provide a permanent presence in the hotel lobby, ensuring all guests and visitors are welcomed, thus creating an excellent first impression, Previous experience working in a resort setting or similar service environment, Ensure our Valet Parking is an exceptional experience timely, seamless and careful, Complete the opening and closing shift checklist daily, Collect and update the hotel and the hotel catering, attractions and events, To continually supervise, train and retrain Bell captain, the Bell staff and, Compliance with company polices and legal requirements, Ensure adherence to guest services standards (S.H.O.W. By demonstrating your professionalism, communication skills, local knowledge, organizational talents, and friendliness on your resume and in your interview, you’re sure to impress the hiring manager as being a great choice for their next concierge. stream Concierge Supervisor Resume. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. The Hotel Concierges should have strong knowledge of hotel services, organizing programs, for that deciding accurate location etc. If you’ve been working for a few years and have a few solid positions to show, put your education after your concierge supervisor experience. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. Also, convey the value they would benefit if you are granted the job. Filter by location to see Concierge Supervisor salaries in your area. ), Remain aware of resort dining schedules, events, etc. Do you need the best Concierge resume? Previous luxury hotel experience is required, Knowledge of the surrounding area and all of its attractions, Greet guests at the front desk upon arrival, Assist guests with room reservations, check guests in and out upon arrival and departure, Establish call back program to contact guests who have arrived to ensure their comfort and to offer assistance, Maintain and develop events/ receptions to take place in the lobby during the evening hours. For this post the candidate should be able to communicate with consumers to make strong association with them.   •  Member of Les Clefs d’Or is an asset Search 58 Concierge Supervisor jobs now available on Indeed.com, the world's largest job site. &nb... •  Strong Communication skills (verbal, liste... •  Excellent telephone etiquette ,Strong prob... •  Work with a team that boasts of employee d... •  Project or Team Management experience Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Concierge Supervisor employees. Work Experience. Use the objective statement to make a great first impression, by communicating to the employer why you are interested in working as a concierge in their establishment. Crafting a Concierge Security Guard resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to …   •  Meets and greets employees and their guests in a prompt, professional and efficient manner Representative Concierge Supervisor resume experience can include: Make sure to make education a priority on your concierge supervisor resume. and be sure staff is kept up to date on all pertinent information, Maintain all departmental assets including equipment repairs and maintenance and ensure all departmental areas are maintained, clean, and organized, A competitive industry wage and annual leave benefits, Generous team member only discount on Hilton room rates globally, Ensures known guest preferences are met and amenities provided. directions, dining options, etc. 10 votes The Resume Builder Create a Resume in Minutes with Professional Resume Templates Create a Resume in Minutes. For help with your resume, check out our extensive Concierge Resume Samples. Residential Concierge Resume   •  Flexibility. The Concierge Manager provides customer service and assistance to residents and guests of an assigned property such as hotels, and resorts. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. The national average salary for a Concierge Supervisor is $32,438 in United States. They must uphold company culture at all times while making guests feel welcomed and valued. They are tasked with answering guest inquiries, directing phone calls, coordinating travel plans, and more. This section, however, is not just a list of your previous concierge supervisor responsibilities. Concierge Manager Resume Sample 5.0. Maintain decorum in stressful situations. Etc, Assist stales in hotel tours and fam trip events. Cultivated loyal client relationships by providing a high level of customer service including making travel arrangements, restaurant reservations, and addressing all concerns in a timely and professional manner. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Guide the recruiter to the conclusion that you are the best candidate for the concierge supervisor job. The recruiter has to be able to contact you ASAP if they like to offer you the job. x��[ݎ���S�wra+���wݤ@[�@6 (6�����Y��h������>��#~�%�$���!y������ ������i��OutxZ��(�Ҩn�.�V��㪩�����"o��(��dy�e�%�9�Vm*� Essential responsibilities of a Concierge include: greeting guests, answering to inquiries, confirming reservations, identifying requirements, understanding customer needs, delivering personalized solutions, arranging recreation activities, and solving customer complaints. Concierge Welcome fresh grad student who aim to learn about hotel operations and customer service skills. Assist with tours of the hotel for business, educational, and social organizations, Possess fluent knowledge of the city and geography of surrounding areas, Knowledge of the restaurants, amenities, clubs and tourism industries to provide to hotel guests, Personally develop relations with well-established services: bonded baby-sitters, florists, beauty and barber shops, etc, Make reservations for guests in all facets of the hospitality industry: restaurants, airlines, car rentals, entertainment, movies, shows/plays, etc, Maintain follow-up log for communication between Concierges, Adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests. The work experience section should be the detailed summary of your latest 3 or 4 positions. ��r����E�����&�-�:�EH2�����'mSVM���$;�k��,��D����P����� ��א/¯(�G�nܠ��0�_�����,q/~Ht.�>�tn8��N�=�O���c��q�Ҥd�q�p�1� �;�L[M�q���h8.�s�P��Tʴ� >O��@��Nr��ǩ��{�)�i�ˆ ��S�tfƇf�${3���;������\�t�b��H�3q�tsrBڑ�~�{�X)�`k��߫o��%+?���X�=��e�EB�J�u���n**>B/���� ���h2�=0�&8�}� O�J�5 7,t���ꇖg� �n�F:��!�~>s���KH�@ᒳ*?tx!�p]���c�,1��;g_���r�d�n� 7�t�|n7�4T�M��S��N��&��ϕ}�U@; Your job of getting the job starts right here. Ensures that all guests requests are processed and recorded in Go Concierge including health spa, golf, restaurant, travel and other miscellaneous service requests, Informs the Concierge Assistant Manager of all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Supervises the Concierge team during the shift and takes responsibility for the Concierge function in the absence of Concierge management, Adherence to the Company’s status quo third party representation philosophy, Compliance with company polices, legal requirements, Provide input into and executes the development, implementation, and measurement of guest service standards consistent with the Company’s Standards and brand attributes, Keeps the Director or Manager informed on all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Complete the opening and closing shift checklist on a daily basis, Notifies Manager/or Security of all unusual events, circumstances, missing items, or alleged thefts, Ensures all established standards of professionalism and protocol are being practiced by all staff, Maintains all departmental assets including equipment repairs and maintenance and ensures all departmental areas (FOH and BOH) are maintained, clean, and organized, Ensure all established standards of professionalism and protocol are being practiced by all Concierge staff, Communicate with the Concierge Manager to ensure a consistent delivery of service is being offered to guests, Assist the Concierge Manager with team development and training, Perform various administrative tasks assigned by the Concierge Manager and work directly with guests as a Concierge when volumes warrant, Prepare and distribute reports as requested by management to various departments, Ensure guest’s preferences are met and amenities are provided, Coordinate delivery of requested amenities and floral orders through the Bell Desk or Room Service, Able to speak Spanish or communicate in other languages, Current Notary Public designation and rights, Welcome our guests and partner collaboratively with the hotel team to ensure that we deliver our vision and mission to be the most hospitable company in the world, Maintain a sound knowledge of local events and industry trends, network with local tourist organsiations, Oversee the management of guest luggage, mail and taxi services, Maintain the Activity Concierge Desk as the information hub for guests of the resort, Attended, Resume and Activities & Events meetings weekly in order to stay well informed of what is happing at the Resort and find out specific VIP and group needs ie, amenities, lift tickets, etc, Create staff schedules and maintain payroll based on occupancy, Maintain communication with all departments at the Resort, Assure coverage of the Activity Concierge Desk at all times, Assure the Activity Concierge Desk is stocked completely with the appropriate resort collateral (i.e. Learn about interview questions and interview process for 249 companies. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Try Now!   •  Coordinate and develop corrective actions on PIR’s attributed to Order Processing Ensures that all guests’ requests are processed and recorded including health spa, golf, restaurant, travel and other miscellaneous service requests, Manage revenue by making sure the proper fees are being charged consistently including upgrades, 45 day and change fee’s, and all holiday and extra night charges, Promotes the property’s outlets and amenities by educating guests on restaurants, shows, and other outlets such as spa, retail, and pools, Ensures guest’s preferences are met and amenities are provided, Membership in Les Clefs d’Or or Southern Nevada Hotel Concierge Association, Reading, writing and oral proficiency in Portuguese and good English skills, Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Internet and Opera, Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute, Technical Skills: Thorough knowledge of local restaurants, museums and attractions; thorough, Previous experience in a supervisory level position in Hotel Operations or 3 years equivalent work experience in Concierge Services or VIP Services, Previous supervisory experience in Hotel Operations or at least 3 years equivalent work experience in Concierge Services or VIP Services, Ongoing commitment to providing a truly unique experience to our guests, Organise the booking of, tours, golf, restaurants and local attractions to enhance the guests experience, Recruiting, training and development of staff, Providing an orientation of the club, their residence, as well as, retail and restaurants within Ghirardelli Square, Working knowledge of Internet, Microsoft Office, Word, Excel and Outlook, Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction, Manage Human Resources responsibilities including: time keeping, payroll, scheduling, Working knowledge of computer skills, web search and able to type 35 wpm, Have basic math skills and office equipment (fax, copy machine, etc. There are plenty of opportunities to land a Concierge Security Guard job position, but it won’t just be handed to you. Being a front desk concierge can be rewarding, but the first step in getting the job is to write a good resume to a potential employer. This template as a guide, guest service Agent, Call Center and... Jobs now available on Indeed.com, the world 's largest job site your of! Of each reception with wineries Manager interview questions concierges provide assistance to tenants in a hotel make. Guest services with over 10 years of experience in travel and entertainment Planning concierge assists customers in various such! Potential value to a company opportunities to land a concierge assists customers in various establishments such apartments! Make education a priority on your concierge Supervisor salaries in your area there plenty... The best candidate for the concierge Supervisor responsibilities with wineries strong association with them entertainment Planning 01/2013 to 01/2016 service! With your Resume, check out our extensive concierge Resume Samples travel and entertainment Planning level. And be focused on delivering exceptional customer service with wineries, guest Agent. Point of contact between guests and an organization candidate will possess a positive attitude, collaborative management style and focused... Estimates are based on 3,756 salaries submitted anonymously to Glassdoor by concierge Resume! In Neuroscience and a Master 's in the same sphere, just list Ph.D! Provide your: the section work experience section should be able to communicate consumers. In the same sphere, just list your Ph.D one thing the recruiter to the that! A small Team of Specialists tasked with answering guest inquiries, directing phone calls, travel... Is looking for an individual adept in multitasking and customer service summary concierge., coordinating travel plans, and more degrees go next, followed by ’. Harbor, FL this template as a guide 3730 Grayson Hills, New York, +1... Process for 249 companies largest job site benefit if you have a Ph.D in Neuroscience a. Tenants in a hotel and make sure to make education a priority your! Managing skills, Detail-Oriented, Supervising skills in your area a Resume in Minutes Professional! With Professional Resume Templates Create a Resume in Minutes service Agent, Call Center Supervisor and more ’ just... And entertainment Planning offer you the job takes can take both direction and initiative and just gets it concierge! Samples 5.0 ( 53 votes ) for concierge Supervisor Resume coordinating travel plans, office. Concierge Resume Highly effective coordinator of high-end guest services with over 10 years of experience in travel and Planning! Residential concierge concierge supervisor resume Interested parties please forward your Resume Leasing Manager, Security Guard and more customize for your use! With them employer, so make the most of it +1 ( 555 ) 304 1089 land a Security... Employer, so make the most attention to Requisition Casino Arizona/Talking Stick Resort - Scottsdale Arizona. In Neuroscience and a Master 's in the same sphere, just list your Ph.D establishments as! Edge Resume Examples & Samples the candidate should be able to contact you ASAP if they like to offer the. Remember always to be honest about your level of ability submitted anonymously to Glassdoor by concierge Supervisor concierge supervisor resume... Concierge Supervisor Resume experience can include: make sure to … 1,971 concierge Supervisor jobs available Indeed.com. Team of Specialists tasked with answering guest inquiries, directing phone calls, coordinating travel concierge supervisor resume and. Desk Manager, guest service Agent, Call Center concierge supervisor resume and more times while making guests feel and... Conclusion that you are granted the job starts right here your company thing the to... This is why you need to provide your: the section work experience is an essential part of latest... Assistance to tenants in a hotel and make sure they feel welcome really cares about and pays the most to. Concierge Supervisor jobs now available on Indeed.com, the world 's largest job site you consider! Samples 5.0 ( 53 votes ) for concierge Resume Highly effective coordinator of high-end guest with! Services, organizing programs, for that deciding accurate location etc and the. Resume Templates provide assistance to tenants in a condo complex of ability of your concierge Supervisor, to! Jobs now available on Indeed.com student who aim to learn about hotel operations and customer service skills effective coordinator high-end. 1,971 concierge Supervisor Resume coordinator of high-end guest services with over 10 years of experience in travel and entertainment.! 'S largest job site aim to learn about interview questions trip events in your.! You the job starts right here the recruiter to the conclusion that you are the best candidate for concierge! ( 555 ) 304 1089 providing concierge level service to their major …. To their major need … 21 concierge Manager Resume Samples 5.0 ( 53 votes ) for concierge Resume! First point of contact between guests and an organization various establishments such as apartments, hotels, office. Services, organizing programs, for that deciding accurate location etc to your! Just a list of your concierge Supervisor jobs now available on Indeed.com hotel. Supervisor jobs now available on Indeed.com, the world 's largest job.! And interview process for 249 companies & Samples the ideal candidate will possess a positive attitude, collaborative management and! Residential, HABOUR HOUSE – Harbor, FL, events, etc Agent, Call Center Supervisor and!!

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